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Welcome to Epson Customer Support

For assistance related to:

  • Service & repair
  • Troubleshooting
  • CoverPlus (Extended Warranty)
  • Pre-sale enquiry

Please contact Epson Careline
Call : 1800-8-17349 (Toll-free)
Email : websupport@emsb.epson.com.my

9am – 6pm, Monday – Friday
(Except public holidays)


*Due to Covid-19 and the restrictions placed in the Malaysia on travel and people movement, we are making adjustments on our call centre service. Hence, you may expect slower response time when you call us. We have also created a feedback form link here where you may submit and we will get back to you as soon as possible without the need to hold on to the call. We humbly seek your kind understanding during this difficult period and hope to resume normal operations as soon as we can. Thank you for your patience and we sincerely apologise for any inconvenience caused.