Q: Can I use the cleaning sheets that I may find included with any special media I purchase?

A: No. It is not necessary to use cleaning sheets with this printer

Q: Can I use sheet labels with this printer?

A: Yes, Epson makes Photo Quality Self Adhesive Sheets. To avoid paper jams, only load one Photo Quality Self Adhesive Sheet at a time. Also, set the Media Type in the printer driver to the "Photo Quality Ink Jet Paper" setting.

Q: How do I install a printer driver from the Epson Stylus COLOR 860 CD-ROM on a Macintosh with USB connection .

A: - USB "AB" cable is required.

  - Turn off your printer.

  - Turn on your computer and wait until you see the Macintosh desktop icons.

  - Turn on your printer.

  - Insert your printer software CD into your CD-ROM drive

  - Double-click on the Epson Icon

  - Click "Agree" to the license agreement.

  - Click 'Continue' at the first screen.

  - At the installer screen, click 'Install' and follow the on-screen instructions to install your printer software, select your default paper size, click "OK" and restart your system.

  - You need to select your printer in the Chooser Setup.

  - Open the Apple menu and click 'Chooser'.

  - Click the Stylus Color 860 icon, "USB Port1 or 2" should appear as your printer port.

  - Turn on background printing, if you want to use it. Then close the chooser.

Q: How do I remove the printer driver from my Macintosh?

A: Trash the "SC 860", "Epson Monitor3", and "Epson Folder" extensions from your "Extensions" folder (the "Extensions" folder is located in your "System Folder" folder in your hard drive). Then, restart your Macintosh. If you have printer drivers of other Epson printers installed on your system, you may need to reinstall them after removing the Stylus COLOR 860 driver.

Q: How long do printed pictures last on Epson Photo Paper?

A: Epson Photo Paper has been specially formulated to work with Epson's ink to create prints that last as long as traditional photographs when protected from light in photo albums or similar archival conditions.

When you display your Epson Photo Paper prints in picture frames or mounted on the wall, the paper provides extra UV (ultraviolet) light protection so your prints will last longer than prints on other ink jet photo papers. Depending on the type and intensity of the light your print is exposed to, a print on Epson Photo Paper may last two or more years before noticeable fading occurs. Fade resistance could decrease in intense light conditions or increase if your print is protected by glass or special laminates.

Q: Can I still use the printer to print black only if the color cartridge is empty?

A: You cannot print if either ink cartridge is empty. Leave the empty cartridge installed in the printer until you have obtained a replacement. Otherwise the ink remaining in the print head nozzles may dry out. It's best to always have an extra cartridge on hand.

Q: When I print from Appleworks 5.0.3 / 5.0.4 or Word 98 from my Macintosh (PowerMac / G3 / G4 / iMac / DV iMac) to my Epson Stylus Color/Photo inkjet printer, some of the text is cut off on the right edge. What can I do to correct this?

A: Follow the steps below to correct the issue of characters clipping from Appleworks and Word 98.

Appleworks:

1. Open document.
2. Click on Edit, then Preferences.
3. Topic should be set to Text.
4. Under the Options, enable "Fractional Character Widths".
5. Click OK and print the document.
6. When the file is saved, it will save the setting along with it.

Word 98:

1. Open document.
2. Click on Tools, then Preferences.
3. Click on the Print tab.
4. Under the options for current document only, select "Fractional Widths".
5. Click OK and print the document.
6. When the file is saved, it will save the setting along with it.